Our Commitment

Cancellation Policy

We understand that life happens. Need to reschedule? No worries. To ensure you do not lose your deposit, we ask that you call or text to cancel or reschedule your appointment 24 hours in advance. Anyone that does not call a minimum of 24 hours prior to their appointment to reschedule, cancel or fails to show up, will be charged 100% of the service booked and forfeit their deposit. You will then need to rebook and place a new deposit for any future appointments. If one fails to follow this policy on 3 separate occasions, they will no longer be able to book any future appointments. All clients have a 10 minute grace period if running late. Any arrivals after 10 minutes will be canceled. Thus losing their deposit and charged for the full service. So please just call or text. We appreciate your understanding and cooperation.

Business Policies

• Be respectful and cooperate with the esthetician's professional guidance.
• All information is confidential.
• We accept clients under 16 with the consent and presence of a parent or legal guardian.
• Respect the esthetician's professional boundaries and privacy.
• No recording allowed without approval.
• All clients will be required to fill out an initial client intake and consent form prior to any facial/waxing appointment(s).
• Permission form required from clients prior to our business posting any images or videos on social media.
• For best results, communicate and be honest about your needs, goals, lifestyle, medical history, any allergies or skin conditions during consultation.
• Be open to the esthetician's expertise and realistic advice.
• Clients should arrive with clean hygiene for each session or forfeit any refunds if appt has to be canceled.
• Waxing will not be provided if skin is not clean and free of wounds.
• Bikini or Brazilian Waxing will not be provided if areas are not clean, have existing foul odors, discharge, breakouts, cuts or abrasions.
• No weapons permitted.
• No pets allowed due to allergies.
• No children allowed during sessions.
• No illegal substances allowed on site.
• No additional guests are allowed at appointments, as we do not have a waiting area and space is limited.
• If a skin condition outside our cosmetic scope of practice is identified during consultation, skin analysis or treatment, the client will be referred to a medical physician or Dermatologist and treatment will be ceased for proper diagnosing. Those include such conditions as any suspected skin cancer, infections, or severe chronic inflammatory conditions such as level 3 or 4 acne, eczema, psoriasis, warts, and rosacea.
• For any major health conditions monitored by a physician the client will need to consult their Primary Care Doctor or Specialist(s) to retrieve a release form or approval in writing for skin care treatments within our scope of practice.